Operational Risk and Compliance In One Connected Platform
Manage Safety, Quality, and ESG workflows with consistent execution, traceability, and oversight - across teams, sites, and regulatory requirements.
Construction
Streamline site inspections and contractor safety management effortlessly.
Manufacturing
Protect your workforce with automated compliance checks and hazard monitoring.
Mining & Metals
Mitigate high-risk scenarios with real-time incident reporting and tracking.
Oil & Gas
Ensure rigorous adherence to environmental and safety standards globally.
Utility & Energy
Power reliable operations with integrated risk and maintenance logs.
Aerospace & Defence
Ensure compliance with stringent safety and quality standards in aerospace operations.
Automotive
Maintain quality standards and safety compliance across automotive manufacturing.
Pharma & Biotech
Maintain sterile, compliant environments with specialized audit tools.
Healthcare & Medical
Ensure patient safety and regulatory compliance in healthcare facilities.
Food & Beverage
Maintain food safety standards and quality compliance across production.
Retail
Streamline compliance and safety management across retail operations.
Warehouse & Logistics
Optimize warehouse safety and compliance with integrated risk management.
Construction
Streamline site inspections and contractor safety management effortlessly.
Manufacturing
Protect your workforce with automated compliance checks and hazard monitoring.
Mining & Metals
Mitigate high-risk scenarios with real-time incident reporting and tracking.
Oil & Gas
Ensure rigorous adherence to environmental and safety standards globally.
Utility & Energy
Power reliable operations with integrated risk and maintenance logs.
Aerospace & Defence
Ensure compliance with stringent safety and quality standards in aerospace operations.
Automotive
Maintain quality standards and safety compliance across automotive manufacturing.
Pharma & Biotech
Maintain sterile, compliant environments with specialized audit tools.
Healthcare & Medical
Ensure patient safety and regulatory compliance in healthcare facilities.
Food & Beverage
Maintain food safety standards and quality compliance across production.
Retail
Streamline compliance and safety management across retail operations.
Warehouse & Logistics
Optimize warehouse safety and compliance with integrated risk management.
Construction
Streamline site inspections and contractor safety management effortlessly.
Manufacturing
Protect your workforce with automated compliance checks and hazard monitoring.
Mining & Metals
Mitigate high-risk scenarios with real-time incident reporting and tracking.
Oil & Gas
Ensure rigorous adherence to environmental and safety standards globally.
Utility & Energy
Power reliable operations with integrated risk and maintenance logs.
Aerospace & Defence
Ensure compliance with stringent safety and quality standards in aerospace operations.
Automotive
Maintain quality standards and safety compliance across automotive manufacturing.
Pharma & Biotech
Maintain sterile, compliant environments with specialized audit tools.
Healthcare & Medical
Ensure patient safety and regulatory compliance in healthcare facilities.
Food & Beverage
Maintain food safety standards and quality compliance across production.
Retail
Streamline compliance and safety management across retail operations.
Warehouse & Logistics
Optimize warehouse safety and compliance with integrated risk management.
The Gap in Operational Control
Most organizations operate under defined standards, regulations, and internal requirements. The challenge is maintaining consistent operational control as obligations expand across teams, sites, and functions.
Recognize
Recognize
- Incidents, inspections, observations, and findings occur regularly
- Signals are captured across disconnected tools and processes
- Early indicators are often fragmented or incomplete
Assess
Assess
- Risks are reviewed against standards and requirements
- Limited context makes prioritization inconsistent
- Decisions vary by team, site, or individual judgment
Evaluate
Evaluate
- Oversight relies on reporting cycles and manual checks
- Verification becomes reactive under audit or incident pressure
- Traceability and defensibility are difficult to demonstrate
Control
Control
- Corrective actions are assigned
- Execution and evidence are not governed end-to-end
- Follow-through depends on manual coordination
This is not a failure of intent, policy, or standards. It is a limitation of how operational control is implemented and sustained in practice.
How the Platform Supports Operational Control
Built around how regulated work actually operates - not isolated tools or checklists.
Event & Issue Management
- Centralized capture of incidents, inspections, observations, and findings
- Consistent intake with required context and traceability
Action & Follow-Up Governance
- Corrective actions managed through governed states
- Clear ownership, escalation, and verifiable closure
- No reliance on informal follow-ups
Evidence & Record Traceability
- Evidence linked directly to actions and outcomes
- Approvals, records, and execution preserved together
- Audit-ready by design
Oversight & Review
- Structured visibility across teams, sites, and time
- Oversight without manual reconciliation or reporting cycles
Rather than operating as separate functions, these capabilities are enforced as a single operational lifecycle - maintaining consistency, traceability, and control as standards and requirements evolve.
Key Operational Scenarios
Audit & Regulatory Review
Organizations must demonstrate that requirements were executed, verified, and closed with evidence. If it isn't traceable, it isn't defensible.
Where control breaks
- Closure recorded without enforced verification
- Evidence exists but is not tied to execution
- Audit responses depend on reconstruction
How the platform enforces control
- Audit-ready records from governed workflows
- Enforced linkage between actions, approvals, and evidence
- Closure states that cannot advance without verification
Testimonial
Join thousands of product managers, designers, and developers who rely on Lumen to plan, track, and deliver value without the chaos.
"As the person accountable during audits and investigations, trust is everything. Before this, I was chasing paperwork all the time. People would forget forms, send half information, or miss follow-ups. Now everything goes in one place. We tested the system under real conditions, incidents, corrective actions, evidence requests. The records held up, the trail was clean, and the process was defensible."
"I don't have time to figure out software during a shift. If something happens, I need to log it fast and move on. This system lets me report issues clearly, attach what's needed, and I know it won't come back to bite me later. I don't get chased for missing info anymore that alone made the team take it seriously."
"Before this, reporting issues was slow and confusing, so a lot of things just didn't get reported. Now I can log an issue or complete an inspection quickly, without stopping work. It's simple enough that people on the floor come to me directly to report things, because they know it will actually get recorded and followed up. That's a big change for us."
Trust Centre
Enterprise Trust & Governance
Built for regulated operations, audit scrutiny, and enterprise governance. These controls are foundational, not optional.
- Data Control & Access
Data residency options with controlled hosting aligned to regulatory and client requirements.
Role- and location-based access controls enforcing least-privilege across teams, sites, and functions.
- Auditability
Complete audit trails across actions, changes, approvals, and closures.
Evidence integrity and record retention preserved as part of execution.
- Governance
Workflow controls aligned to internal standards and regulatory frameworks.
Oversight structures designed for regulated operating environments.
- Platform Security
Secure multi-tenant SaaS architecture with controlled access boundaries.
Continuous platform updates delivered without operational disruption.
- Operational Assurance
Consistent enforcement of workflows and controls across teams and locations.
Designed to remain reliable as requirements, scale, and oversight evolve.
- Reliability & Continuity
Data protection and backup practices aligned with enterprise SaaS expectations.
Platform continuity maintained through controlled updates and change management.
Identify Gaps in Your Current Setup
A short, structured self-assessment to help you reflect on how safety, quality, and ESG workflows are handled today - based entirely on your inputs.